Surface and Marine Transport Regulatory Authority (SUMATRA) is a Multi-sectoral regulatory agency which was established by an Act of Parliament (No. 9) of 2001 to regulate Rail, Road and Maritime transport services.
SUMATRA Act came into force on 15th August, 2004 as per Government Notice No. 297 published on 20th August, 2004.
To be a world class regulator in surface and marine transport services.
To regulate the surface and marine transport sub sectors for efficient, safe and environmentally friendly transportation services.
Being accountable to our stakeholders and to the nation in the execution of the mandate and responsibilities bestowed upon the Authority.
Being exemplary in our behaviour and acting with honesty and integrity in all our transactions.
Adopting an approach that demonstrates professionalism in competency, character, attitude, and conduct.
Being fair in all dealings with consumers, service providers and the other stakeholders and discharge our duties with neutrality and impartiality, without fear or favour.
Being transparent in all our activities and dealings and ready for public scrutiny.
Upholding teamwork and collaboration in order to realize the synergies of working together.
Always striving to reach out and embrace new technologies and innovative methods of executing our mandate and contributing to national development.
Being sensitive to the environmental impact of the surface and marine sub-sectors and the need to promote measures to protect the environment.
Being results-oriented in the discharge of our mandate.